All Systems Operational

Uptime over the past 90 days. View historical uptime.
Web App Operational
API Operational
Document Processing Operational
Email Operational
Login via www.Signable.co.uk Operational
Stripe API Operational
New platform API Operational
Signing Page Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Signable scheduled maintenance - Sun 25th Oct - 17:00h to 18:00h UTC Oct 25, 2026 17:00-18:00 GMT

We'll be carrying out essential maintenance on Sunday 25 October between 17:00 and 18:00 GMT to upgrade our database. (UK clocks go back on the morning of 25 October, so this time is in GMT.)

During this time, Signable will be unavailable. This includes the web app, signing pages and API. We expect the work to take up to one hour, and services will return automatically once it's complete.

Signable services will be unavailable during the maintenance period.
- Any attempts to access Signable's platform may result in an error message.
- The maintenance is expected to be completed within 1 hour, after which normal service will resume.

Why the Maintenance is Necessary:
This maintenance is crucial for ensuring the reliability of our services. We are committed to providing you with a secure and efficient platform, and these updates are essential to achieving that goal.
If you have any urgent concerns or questions, please contact our support team at [help@signable.com].
Posted on Oct 02, 2026 - 12:08 BST

Oct 23, 2026

No incidents reported today.

Oct 22, 2026

No incidents reported.

Oct 21, 2026

Our response to the PHP2Shell security vulnerabilities
Resolved - On 21 October, two critical vulnerabilities in PHP, known as "PHP2Shell", were disclosed. PHP is a widely used programming language, and these vulnerabilities affected organisations worldwide. We'd like to explain what this meant for Signable and how we responded.

Parts of the Signable platform, including our API and websites, use PHP. We began tracking the vulnerabilities on the morning of 21 October, before security patches were available, and established a dedicated team to coordinate our response.

As a precaution, we removed public access to our internal tools, introduced additional web application firewall protection and monitored our systems for signs of attempted exploitation.

When the PHP project released security patches that afternoon, we immediately began updating our production systems. All customer-facing Signable services were fully patched by 18:40 BST on 21 October.

Our investigation has found no evidence that these vulnerabilities were exploited against Signable. We are completing a further review of our logs against the latest threat intelligence and will contact affected customers directly if our findings change.

No action is required from customers, and Signable services remained available throughout.

As an additional precaution, we are introducing further firewall protections through our hosting provider and reviewing our response to identify opportunities for improvement.

If you have any questions or require further information for a vendor security assessment, please contact help@signable.com.
Oct 21, 19:00 BST

Oct 20, 2026

No incidents reported.

Oct 19, 2026

No incidents reported.

Oct 18, 2026

No incidents reported.

Oct 17, 2026

No incidents reported.

Oct 16, 2026

No incidents reported.

Oct 15, 2026

No incidents reported.

Oct 14, 2026

No incidents reported.

Oct 13, 2026

No incidents reported.

Oct 12, 2026

No incidents reported.

Oct 11, 2026

No incidents reported.

Oct 10, 2026

No incidents reported.

Oct 9, 2026

No incidents reported.

Incident History Powered by Atlassian Statuspage