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A full post-mortem will be published as soon as it is available. If you continue to experience problems please contact our support team hello@signable.co.uk. A full report will be published as soon as we have finished investigating the root cause. Thank you for your patience.","created_at":"2025-02-06T09:43:11.791+00:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-02-06T09:43:11.791+00:00","display_at":"2025-02-06T09:43:11.791+00:00","deliver_notifications":true,"tweet_id":null,"id":"x1dbnvbhvmt9","incident_id":"3m1x401n9xn1","custom_tweet":null,"affected_components":[{"code":"mdywrgv92611","name":"Web App","old_status":"operational","new_status":"operational"},{"code":"nvyskf14k261","name":"Login via www.Signable.co.uk","old_status":"operational","new_status":"operational"}]},{"status":"monitoring","body":"Login and envelope signing issues have recovered and we are monitoring the situation. We will share an update as soon as we can confirm it has been fully resolved. Thank you for your patience. A full report will be published as soon as we have finished investigating the root cause.","created_at":"2025-02-06T09:28:23.891+00:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-02-06T09:28:23.891+00:00","display_at":"2025-02-06T09:28:23.891+00:00","deliver_notifications":true,"tweet_id":null,"id":"y6zdvldyl1xw","incident_id":"3m1x401n9xn1","custom_tweet":null,"affected_components":[{"code":"mdywrgv92611","name":"Web App","old_status":"partial_outage","new_status":"operational"},{"code":"nvyskf14k261","name":"Login via www.Signable.co.uk","old_status":"partial_outage","new_status":"operational"}]},{"status":"identified","body":"We have identified a fix for the issues affecting app logins and envelope signing. We’re working to implement it and will let you know as soon as it is deployed.","created_at":"2025-02-06T09:16:07.517+00:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-02-06T09:16:07.517+00:00","display_at":"2025-02-06T09:16:07.517+00:00","deliver_notifications":true,"tweet_id":null,"id":"g445tcghzwtt","incident_id":"3m1x401n9xn1","custom_tweet":null,"affected_components":[{"code":"mdywrgv92611","name":"Web App","old_status":"partial_outage","new_status":"partial_outage"},{"code":"nvyskf14k261","name":"Login via www.Signable.co.uk","old_status":"partial_outage","new_status":"partial_outage"}]},{"status":"identified","body":"The issue has been identified and a fix is being implemented.","created_at":"2025-02-06T08:52:30.560+00:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-02-06T08:52:30.560+00:00","display_at":"2025-02-06T08:52:30.560+00:00","deliver_notifications":true,"tweet_id":null,"id":"2tbcv63kbq25","incident_id":"3m1x401n9xn1","custom_tweet":null,"affected_components":[{"code":"mdywrgv92611","name":"Web App","old_status":"operational","new_status":"partial_outage"},{"code":"nvyskf14k261","name":"Login via www.Signable.co.uk","old_status":"operational","new_status":"partial_outage"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Web App","created_at":"2014-01-04T14:42:32.411+00:00","updated_at":"2026-05-26T08:59:59.929+01:00","position":1,"description":"Frontend web and application servers","showcase":true,"start_date":null,"id":"mdywrgv92611","page_id":"kxdvxdyxx65s","group_id":null},{"status":"operational","name":"Login via www.Signable.co.uk","created_at":"2021-12-03T10:27:47.840+00:00","updated_at":"2025-02-06T09:28:23.866+00:00","position":5,"description":"Logging in via our website www.signable.co.uk is not possible currently, please head over to https://signable.app/login to login.","showcase":true,"start_date":"2021-12-03T00:00:00.000+00:00","id":"nvyskf14k261","page_id":"kxdvxdyxx65s","group_id":null}]}]
}