Issue with document processing

Incident Report for Signable Status Page

Resolved

This incident has been resolved.

Posted Jan 24, 2019 - 15:34 GMT

Monitoring

A couple of our document processing servers were overloaded which caused a knock on affect, delaying document processing. This has now been fixed and we are currently monitoring the situation.

Posted Jan 24, 2019 - 15:23 GMT

Investigating

We are currently investigating this issue.

Posted Jan 24, 2019 - 15:07 GMT

This incident affected: Document Processing.