On Thursday, 22nd February, 2024, starting at 10:11am and resolved at 10:26am, the API returned error messages with a 504 status code on all endpoints.
This happened due to a network misconfiguration while performing maintenance on our API. We did not experience any data loss or corruption of data during this time.
The misconfiguration was spotted and rectified quickly, leading to the service resuming not long after.
We’ve identified the cause of the misconfiguration, and are putting solutions in place to ensure these things are handled before they affect our services.