Investigating - Public API - Unable to send envelopes

Incident Report for Signable Status Page

Resolved

We can confirm that our monitoring is showing that the issues impacting the Public API have been resolved. A full post-mortem will be published as soon as it is available. If you continue to experience problems please contact our support team hello@signable.co.uk. A full report will be published as soon as we have finished investigating the root cause. Thank you for your patience.
Posted Jun 15, 2026 - 14:41 BST

Update

We are continuing to monitor for any further issues.
Posted Jun 15, 2026 - 14:41 BST

Monitoring

We have implemented a fix for the issues with the Public API and are monitoring the situation. We will share an update as soon as we can confirm it has been fully resolved. Thank you for your patience. A full report will be published as soon as we have finished investigating the root cause.
Posted Jun 15, 2026 - 14:38 BST

Update

We are continuing to investigate this issue.
Posted Jun 15, 2026 - 14:37 BST

Update

We are continuing to investigate this issue.
Posted Jun 15, 2026 - 14:29 BST

Investigating

We are investigating an issue impacting the Public API. We will share an update as soon as we have more information. Thank you for your patience.
Posted Jun 15, 2026 - 14:28 BST
This incident affected: API.