We can confirm that our monitoring is showing that the intermittent issues impacting the downloads and slowness have been resolved. If you continue to experience problems please contact our support team. Thank you for your patience.
Posted Mar 30, 2023 - 14:31 BST
Monitoring
We have implemented a fix for the issues affecting the web app and are monitoring the situation. We will share an update as soon as we can confirm it has been fully resolved. Thank you for your patience.
Posted Mar 30, 2023 - 14:06 BST
Update
Symptoms reported include intermittent issues downloading envelopes and the system generally running slowly. We will share an update as soon as we have more information. Thank you for your patience.
Posted Mar 30, 2023 - 13:17 BST
Investigating
We are investigating intermittent errors being reported in our monitoring system. We will share an update as soon as we have more information. Thank you for your patience.