Identified - Document Signing - Unable to sign

Incident Report for Signable Status Page

Resolved

This incident has been resolved.
Posted Apr 28, 2026 - 15:04 BST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Apr 28, 2026 - 14:58 BST

Update

We are continuing to work on a fix for this issue.
Posted Apr 28, 2026 - 14:40 BST

Identified

The issue has been identified and a fix is being implemented.
Posted Apr 28, 2026 - 14:39 BST

Investigating

We have identified a fix for the issues affecting document signing. We’re working to implement it and will let you know as soon as it is deployed.
Posted Apr 28, 2026 - 14:38 BST
This incident affected: Web App, API, and Signing Page.