Issues with library search

Incident Report for Signable

Resolved

This incident has been resolved.

Posted Jul 31, 2018 - 11:21 BST

Monitoring

Our tests indicate that this is now fixed but we are continuing to monitor to make sure it is permanently fixed

Posted Jul 31, 2018 - 11:04 BST

Identified

We have identified the issue and are implementing a fix

Posted Jul 31, 2018 - 11:03 BST

Investigating

We are seeing issues with our library search which means that any search or filter always returns 'No envelopes found, sorry'

Posted Jul 31, 2018 - 10:45 BST

This incident affected: Web App.